Privacy Proficient Inc. (Privacy ProficientTM) recognizes the importance of the privacy of our users.  This Privacy Policy contains important information for you about how we collect, use, disclose, retain and delete your personal information collected by us through our websites, including privacyproficient.com (https://privacyproficient.com) (the “Sites”), our mobile applications (“Mobile Apps” / “Apps”), and our online products and services (collectively, the “Services”). It also describes your choices regarding use, access, and correction of personal information.

Your personal information, as collected through this website and the Privacy Proficient platform, will be processed in accordance with this policy and applicable data protection laws. Use of our Sites or Services and any dispute over privacy is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes, subject to any law in your jurisdiction applicable to our Services. Our Terms of Service are incorporated by reference into this Privacy Policy.

Please read this Privacy Policy carefully. If you have any questions, feel free to contact us by email at info@privacyproficient.com or by mail at Privacy Proficient, 6010 152nd Ave SE, Bellevue WA 98006 USA.

Personal Information We Collect and Process

  • Privacy Proficient LLC is a provider of privacy and data protection training solutions.  Our online video training and study network provides privacy and data protect related training, awareness and information. We may provide these resources through a variety of web pages, communities, social networks, and training platforms.  When a user registers and creates a Privacy Proficient account, inputs or uploads information, or performs account transactions, we may collect a variety of information, including name, mailing address, phone number, email address, contact preferences, and credit card information.
    • We may collect login credentials, which may include name or email address. We also collect any other information a user might provide to us, such as contact information.  We use this information to communicate with users, including by email, about our Services and to respond to your questions, to offer users additional services, or to provide users with additional content or information that might be relevant or interesting to users.
    • We may collect from users information that allows users to log into our Sites, use our Services and Applications, and pay or register for events, contests, licenses, classes, programs, transactions, sales, memberships, reservations, donations, and/or activities (collectively, “Events”).
    • We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where our platform is accessed so that we can better understand customer behavior and improve our products, services, and advertising.
    • If you choose to record your own voice or otherwise input information into our Site or Services in any form, such as voice or text, we also collect that voice recording or other information.
    • We may collect and store details of how you use our services. This information may be used to improve our services. Except in limited instances to ensure the quality of our services over the Internet, such information will not be associated with your IP address. We use the information derived from users’ access to and use of our Site and our Services, both on an individual and aggregated basis, and to respond to user desires and preferences.
    • We may automatically collect the following information about your use of our Site through cookies and other technologies: domain name; browser type; browser language; device ID; operating system type; device name and model; pages or screens viewed; links clicked; IP address; when and the length of time you visit our Site or use our Services; and the referring URL, or the webpage that led you to our Site.
    • If we do combine non-personal information with personal information and associate it with a user, the combined information will be treated as personal information for as long as it remains combined.
    • We will collect, use, and share your personal information where we are satisfied that we have an appropriate legal basis to do so. The chart below summarizes when we collect personal information, the sources from which that information was collected, the types and categories of personal information we collect, how we use the personal information, and the legal basis for our use of such personal information.
Sources From Which We Collect Personal Information Categories and Types of Personal Information We Collect The Business Purpose and Legal Basis for Collecting Your Personal Information
From you to enable personal account creation and management • Identifiers
• Information protected by California security breach law
• Protected characteristics
• Commercial information
• Professional or employment related information


During the creation or management of an account on our Sites, or through a social media login, we will ask you to provide first and last name, email address, country of residence, and desired password, displayed name, date of birth, and subscription preferences. You may also provide information about your activities and interests, other profile data such as mailing address, phone number, and gender, and payment information.
We may use this information, to manage your registrations, offer you a loyalty program, offer personalized services based your characteristics, allow you to manage your preferences, monitor and improve our Site, Applications and Services, run analytics or collect statistics. We may use the information to respond to your questions and otherwise communicate with you about your use of our services, inform you when Service updates or new Services are available, and to manage any special offers or surveys you participate in.

Our legal basis for using this information includes (1) performance of a contract so you can create and manage your account, (2) our legitimate interests including to improve our Sites, Applications and Services, better engage with you, to prevent fraud, and secure our Sites, Applications and Services, and (3) consent.
From Cookies or similar technologies (“cookies”) when you visit our Sites. • Identifiers
• Internet/electronic activity
• Inferences

We may collect data related to your use of our Sites including where you came from, login details, pages you looked at, duration of your visit, geographic location, and/or the links you click.

Technical information collected includes your browser type and operating system, device information, your Internet Protocol (“IP”) address, and your unique ID which is given to each visitor and expiration of date of the ID.
We use this information to tailor our Sites for you, show you recommendations, marketing, or content based on your profile and interests, as well as to analyze your personal characteristics or identify and recommend appropriate Events.

This information also allows our Sites, Applications and Services to function properly and enables us to display content properly, to remember your shopping cart, and remember your login details.

We also use this information to record unique page visits and reactions to our advertising campaigns which enables us to improve future offers.

Our legal basis to use this information includes (1) your consent (to store cookies on your device) and (2) our legitimate interests, including to improve our Sites, Applications and Services, to better engage with you, and to secure our Sites, Applications and Services.
From you when you register for an Event using our Sites, Applications or Services. • Identifiers
• Information protected by California security breach law
• Internet/electronic activity
• Commercial information
• Inferences
• Geolocation

We collect first and last name, email address, physical address, phone number, personal description or preferences, contact information of a friend (where you share this personal data with us), timing results, transaction information including payment information, and purchase history.
We use this information to contact you to finalize your order, process your order, manage payment, manage any contact you have with us about your purchase, analyze your personal characteristics and identify and recommend appropriate Events, for profiling and analytics, manage any dispute relating to a purchase, run analytics or collect statistics, and to communicate with you about your use of our Sites, Applications or Services. If you place a purchase using a registered account, we will add this transaction to your profile so we can understand your interests and preferences and maintain a record of your transactions.

Our legal basis for using this information includes (1) consent, (2) performance of a contract so you can create and manage your account, (3) our legitimate interests which include to improve our Sites, Applications and Services, better engage with you, prevent fraud, and secure our Sites, Applications and Services, and (4) to comply with a legal obligation (to keep information we are required to keep).
From you when you have saved your shopping cart or placed Events in your cart without completing a registration on our Sites, Applications or Services. • Identifiers
• Information protected by California security breach law
• Internet/electronic activity
• Protected Characteristics


We may collect data related to your use of our Sites, Applications, or Services including information you have typed into a form on our Sites, Applications or Services.
We use this information to send you reminders that you have started but not completed registering for an Event and to remind you of saved items in your shopping cart.

Our legal basis for using this information includes our legitimate interests which include to improve our Sites, Applications and Services and better engage with you.
From individuals who may refer you to us • Identifiers
• Information protected by California security breach law


We may collect first and last name, personal email address, organization name, professional email address, and/or professional mailing address.
We use this information to contact you about products and services that may be of interest to you.

Our legal basis for using this information includes (1) consent, where you have provided the individual referring you, and (2) our legitimate interest in letting you know about products and services that may be of interest to you.
Personal Information we collect from when you participate in an activity using our Mobile Apps. Categories:
• Identifiers
• Information protected by California security breach law
• Protected characteristics
• Commercial information
• Geolocation
• Professional or employment related information
• Inferences


We may ask you to provide first and last name, email address date of birth, information about your activities and interests, your current location (geolocation), other profile data such as contact information, occupation, and gender, physical activities or similar health related information, application or device usage data, social media data (where you use your social media login or share this personal data with us), and payment information.
We collect this information to provide Services requested, profiling and analytics, monitor and improve our Applications, run analytics and statistics.

Our legal basis for using this information Lawful includes (1) consent (provide you with services requested) and (2) our legitimate interests, including to improve our Sites and Services, to better engage with you, and to secure our Sites.
Personal Information we collect from you and use when you subscribe to receiving our marketing communications • Identifiers
• Information protected by California security breach law
• Commercial information
• Inferences


We may collect first and last name, email address and desired password, displayed name, date of birth, personal description or preferences, order details, user generated content, other information you have shared about yourself (e.g. via your account, by contacting us, a question via the chat function available on some websites, or by participating in a contest, game, survey, etc.), subscription preferences, contact information of another person and payment information.
We use this information to send you marketing communications which may be tailored to your “profile” based on the personal data we know or learn about you and your preferences, show you marketing communications on other websites, including social media platforms. Note that you may also see our ads on other websites, including on social media sites, but these may not be tailored to you. We use this information to keep an up to date suppression list if you have asked us not to be contacted, to run analytics or collect statistics, to send content on your behalf to your friends and/or family.

Our legal basis for using this information include (1) our legitimate interests which include to improve our Sites and Services and to better engage with you, and (2) consent.
Personal Information we collect from you and use when you ask questions relating to our Services, your orders, account or rights, and customer support. • Identifiers
• Information protected by California security breach law
• Commercial information


We may collect first and last name, email address, phone number, date of birth, information about your activities and interests, and other information you have shared with us about yourself in relation to your enquiry (which may include activities and interests).
We use this information to communicate with you about your use of our Services.

Our legal basis for using this information includes (1) consent to provide you with the service you have requested or (2) our legitimate interests which include to improve our Services, to better engage with you and to secure our Sites.
Personal Information we collect from you and use if you apply for employment with Privacy Proficient LLC. • Identifiers
• Information protected by California security breach law
• Protected characteristics
• Professional or employment related information


We may collect your education, employment history, qualifications, and the contact information of any professional references.
We use this information for hiring purposes.

Our legal basis for using this information includes (1) consent and (2) to comply with a legal obligation.
Personal Information we collect from you during the creation and management of a professional account on Sites or Applications (these are accounts created in a business capacity by our clients). • Identifiers
• Information protected by California security breach law
• Protected characteristics
• Commercial information
• Geolocation
• Professional or employment related information
• Inferences


We may collect first and last name, organization name, gender, professional and personal email address, professional and/or personal address, professional and/or personal email address, username and password, preferences, other information you have shared with us about yourself (e.g. via your account, by contacting us, a question via the chat function available on some websites, or by participating in a survey, etc.), and/or payment information.
We use this information to manage your purchases/orders, send you marketing communications which may be tailored to your professional “profile” (i.e. based on the personal data we know about you and your preferences), offer you incentives, offer personalized services based on professional interests and characteristics, allow you to manage your preferences, monitor and improve our Sites, Applications and Services, run analytics or collect statistics, , to respond to your questions and otherwise interact with you.

Our legal basis for using this information includes (1) performance of a contract so you can create and manage your account, (2) our legitimate interests which include to improve our Sites, Applications and Services, better engage with you, prevent fraud, and secure our Sites, and (3) consent.
Personal Information we collect from third parties to enable business-to-business marketing • Identifiers
• Information protected by California security breach law
• Professional or employment related information

We may collect first and last name, organization name, professional email address, and/or professional mailing address
We use this information for business-to-business marketing purposes.

Our legal basis for using this information includes (1) consent, (2) performance of a contract, and (3) our legitimate interest in letting you know about products and services that may be of interest to you.

In addition to the purposes for collecting your information that are listed in the table above, we may also use your information for the following purposes which we consider to be everyday business purposes:
• For identity and credential management, including identity verification and authentication, system and technology administration
• To protect the security and integrity of systems, networks, applications and data, including detecting, analyzing and resolving security threats, and collaborating with law enforcement or other groups about imminent threats
• For fraud detection and prevention
• For legal and regulatory compliance, including all uses and disclosures of personal information that are required by law or for reasonably needed for compliance with company policies and procedures, such as: anti-money laundering programs, security and incident response programs, intellectual property protection programs, and corporate ethics and compliance hotlines,
• For audits, including financial, security, or compliance audits, and analysis and reporting,
• To enforce our contracts and to protect against injury, theft, legal liability, fraud or abuse, to protect people or property, including physical security programs,
• To de-identify the data or create aggregated datasets, such as for consolidating reporting, research or analytics,
• To make back-up copies for business continuity and disaster recovery purposes, and
• For corporate governance, including mergers, acquisitions and divestitures.

How We Disclose Information

We may disclose the information that we collect about you with the following entities:

  • Your Employer. If you are using the Site or the Services through your employer’s account with us, we may disclose your information to your employer.
  • Service Providers. We may disclose your information to our vendors or service providers or agents who act as sub-processors on our behalf in providing systems support for our services. Accordingly, these vendors, service providers or agents may process and store your personal information.

Information we may disclose includes:

  • Name
  • Email address
  • IP address
  • Physical address
  • Phone number
  • Company or organization name
  • Job role
  • Site activity

Vendors or service providers we may disclose to include:

  • Cloud-based hosting providers
  • Marketing automation and data enrichment platforms
  • Customer relationship management platforms
  • Customer support and community platforms
  • Social media platforms
  • Video training platforms
  • Human resource information service platforms
  • Accounting and finance platforms
  • User analytics platforms
  • Affiliates, subsidiaries or partners
  • Consulting firms

We may also disclose the information that we collect about you in the following ways:

  • Subject to applicable legal requirements, with another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business assets to such company.
  • In Response to Legal Process. We may disclose your information to comply with the law, or a judicial proceeding, subpoena, court order or another legal process.
  • To Protect Us and Others. We may disclose your information when we believe it is necessary to investigate, prevent or act regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Privacy Policy, or as evidence in litigation in which we are involved.
  • Aggregate and De-Identified information.  We may disclose aggregate or de-identified information about our users for marketing, advertising, research or similar purposes.

HOW WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES FOR THEIR OWN BUSINESS PURPOSES

  • Subject to any rights you may have as described in this Policy, we may also share your personal information with third-party partners for their own business purposes including for them to provide you offers of related products and services. The table below provides additional information about that sharing.
Sources of Personal Information We Share Categories and Types of Personal Information We Share Business Purpose for Sharing Personal Information Categories of Third Parties with Whom Personal Information is Shared for their Own Business Purpose
• Information that you provide to us: We collect personal information that you provide to us when you set up an account with us, use our Services, or communicate with us.
• Information collected through technology: When you visit our Sites or Apps (or when you use any of our Services) we may collect certain information about your location, usage, computer or device through technology such as cookies. We may collect geolocation in the Applications for the purpose of enabling location-based Services.
• Identifiers
• Commercial information
• Internet/electronic activity
• Geolocation
• Inferences (such as consumer preferences)

We may share your name, contact information including telephone number, email address, or postal address, information about the products and services we provide to you, information about your preferences including marketing preferences, information collected through your internet-based activity
• Provide you offers of related products and services
• For personalized marketing purposes
• To fulfill your request when you use the services to sign up for or purchase a product or service from a partner company.
• To comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies.
• Third-party partners who provide offers of related products and services
• Advertising Networks
• Internet Service Providers
• Data analytics providers
• Government entities and agencies, law enforcement and regulators,
• Operating systems and Platforms
• Social Networks

If you use the Services to sign up for or purchase a third party product or service, or place an Event in your cart without completing a registration, you may also receive communications, correspondence, emails, or direct mail from such third party. Each such party operates independently from Privacy Policy LLC and their collection of your personal information is not subject to this Policy but is subject to their own privacy notice. Please refer to that party’s privacy policy if you have any questions.
We may share in aggregate, statistical form, non-personal information regarding the visitors to our Sites, traffic patterns, and website usage with our partners, affiliates or advertisers.

Choice

Privacy Proficient will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Privacy Proficient will provide individuals with reasonable mechanisms to exercise their choices.

You may sign-up to receive email or newsletter or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at info@PrivacyProficient.com.

Cross Border Transfers

To the extent personal information is transferred out of the country where the owner of that personal information lives, such as to Company’s affiliates or business partners in other countries, different standards may apply to how your data is used and protected in those countries. Company has appropriate safeguards in place in accordance with applicable legal requirements to ensure that data is adequately protected irrespective of the country.

How Long We Retain Your Information and When We Delete Your Information

Privacy Proficient is subject to various retention requirements and retains personal data only for as long as necessary for a specified purpose or legal requirement wherever technically and operationally feasible and in accordance with any applicable regulations.

Cookies and Other Tracking Mechanisms

We and our service providers use cookies and other tracking mechanisms to track information about our users’ use of our Site or Services.  We or our service providers may combine this information with other personal information we collect from you.

  • Do Not Track. Our Site does not respond to Do Not Track signals and we or our third-party service providers may track your activities once you leave our Site. Users may disable certain tracking as discussed in this section (e.g., by disabling cookies).
  • Cookies. We or our service providers may use cookies to track your activity on our Site. A cookie is a text file that a website transfers to your computer or device for record-keeping purposes. We or our service providers may use cookies to track your activities on our Site, such as the pages visited, and time spent on our Site. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers can inform you about how to prevent a computer from accepting new cookies, how to have the browser notify a user upon receipt of a new cookie, or how to disable cookies altogether. If you disable cookies, you may not be able to browse certain areas of our Site or use certain parts of our Services.
  • Clear GIFs, Pixel Tags, and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web sites. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags), relating to our Site to track your activities, help us manage content, and compile statistics about usage of our Site. We or our service providers may also use clear GIFs in HTML emails to our users, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
  • Third-Party Analytics.  We use third-party service providers to evaluate the use of our Site and our Services. We or our service providers use automated devices and applications to evaluate the use of our Site and Services. We or our service providers use these tools to help us improve our Site, Services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or Flash cookies, to perform their services.

User-Generated Content

Users can create content on our Site or Services, such as by post comments on blogs and importing their own assets (such as image and audio files) for inclusion in created content. If you have elected to make your content public, then other users will be able to view your content.  We cannot prevent such information from being used in a manner that might violate this Privacy Policy, the law or your personal privacy.  If you or other users authorized on your account download or export content, the resulting content does not reside on our Site or Services and is no longer governed by this Privacy Policy.

Privacy Proficient Community

Users can also post materials and other information through their use of the Privacy Proficient Community Site.  You will determine what materials and information you post, and because those postings will be viewable by other users of the Privacy Proficient Community Site, you should have no expectation of privacy with respect to such postings.

Third-Party Links

Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites. 

Security

We have taken steps to help protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security.  Users should take steps to protect against unauthorized access to their accounts by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping their log-in and password private.  We are not responsible for any lost, stolen, or compromised passwords or for any activity on an account because of unauthorized password activity.

In compliance with applicable law, we will notify governmental authorities of any data security breach within 72 hours of our becoming aware of the breach and, if it involves a high risk to your personal information, we will notify you as well.

Children and Minors

Our Site and our Service are not directed to children under 18.  We do not knowingly collect personally identifiable information from anyone under 18 years of age.  If we become aware that we have unknowingly registered and collected personal information from a child under the age of 18, we will make reasonable efforts to delete such information from our records and that registration will be subject to immediate termination for violation of our Terms of Service.

California Residents Do Not Track

We do not track our customers over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals. However, some third-party Sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you and may provide for you to initiate a DNT signal.

Third parties that may place content embedded on Privacy Proficient websites such as a social or community feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific Privacy Proficient website from a certain IP address. Third parties cannot collect any other personally identifiable information from Privacy Proficient websites unless you provide it to them directly.

Users Outside of the United States (except for EU)

Our computer systems are currently based in the United States, so your personal data will be processed by our service providers or us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. If you create a user account with the Site as a visitor from outside the United States, by using the Site you agree to this Privacy Policy and consent to the processing of your personal data on servers outside your home country.  We will take commercially reasonable measures to ensure that any such transfers of your personal data comply with applicable data protection laws and that your personal data remains protected to the standards described in this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.

Users and Residents in the European Union

Location of Systems

Our computer systems are currently based in the United States, so your personal data entered at our Site or related to your use of our services (i) will not be processed in the European Economic Area (EEA) and (ii) will be processed by our service providers or us in the United States and other non-EEA countries.  By completing the registration and using the services, you (a) agree to and accept the terms stated in this Privacy Policy and (b) expressly consent to the processing of your personal data on equipment and by service providers outside the European Economic Area.

Controller and Processor

Privacy Proficient is the Controller of data that you provide in order for us to create an account and provision the service for your use.  You are the Controller of any data that is entered during and as part of your use of the service and we are the Processor of that data on your behalf.  We will process the data according to your instructions, which you give us in the process of signing up for the services, specifically to facilitate your use of the services.

Basis of Processing

If you reside in the European Union and we do not seek your explicit consent to process your personal data, we are relying on the legitimate commercial interest of our company in providing the services to you and other customers and the need to process your personal data as previously described in order to accomplish that legitimate interest. Where Data Processing is occurring based on the basis of your consent, you also have the right to withdraw consent and request that we halt processing at any time. This withdrawal of consent does not invalidate the consent-based processing that occurred prior to withdrawal.

Data Subject Rights

As an EU or Swiss resident, you have the following rights under the General Data Protection Regulation:

  • Right of access to personal data
    • Right to rectification of personal data held where it is incorrect or incomplete
    • Right of erasure of personal data (“right to be forgotten”) if certain grounds are met
    • Right to restrict/suspend processing of personal data
    • Right to complain to a supervisory authority
    • Right to object to processing (if processing is based on legitimate interests)
    • Right to object to the processing of personal data for direct marketing purposes
    • Right to receive your personal data in a standard electronic format (data portability)

Where we are the Controller of the data, you may withdraw this consent or exercise any of the foregoing rights applicable to you by contacting us at the address below or notifying us at info@PrivacyProficient.com.  Where we are the Processor of the data, you must contact the appropriate data Controller to exercise these rights.

Right to Review, Delete, and Control Our Use of Your Information

You have the right to request access to your personal information and may have additional rights depending on the personal data protection laws applicable to your jurisdiction.

You can review most of the personal information we collect about you by logging into your account and reviewing your account information and updating the personal information we maintain about you.

You may also contact us at the address below, or email us at info@PrivacyProficient.com to request access to (i) review your personal information and (ii) exercise any of your rights with respect to your personal information, including erasure or deletion, and/or (iii) request cancellation of your account.  Where we are the Controller of the data, we will respond to your request within one (1) month.  Where we are the Processor of the data, you must contact the appropriate data Controller to exercise these rights.

Right to Take Your Information With You

You have the right to obtain a copy of your personal information and take it with you.  The copy will be in a structured, commonly used and machine-readable format.  If requested by you and when technically feasible, we will send that information via electronic means to a third-party designated by you, where we are the Controller of the information. Where we are the Processor of the data, you must contact the appropriate data Controller to exercise these rights.

Right to Remove Your Information

We may store content you have created on Privacy Proficient or external assets you have imported into your asset library on Privacy Proficient.  You can delete such content or assets at any time by logging into your account and using the deletion tools provided within Privacy Proficient.  Please note that such tools will only apply to the copies hosted on Privacy Proficient and will not apply to content previously downloaded or exported. Please also note that it may take up to one (1) month for such deletions to become permanent and irreversible.

We will retain personal information we process on behalf of the data Controller for as long as needed to provide services to the data Controller. We will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you have any questions about how to remove videos or assets on Privacy Proficient, please contact our support team at info@PrivacyProficient.com.

Privacy Proficient, Inc. respects your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation. In order to make such a request of us, please email us at info@PrivacyProficient.com.

Please note that for personal information about you that we have obtained or received for processing on behalf of a separate, unaffiliated entity – which determined the means and purposes of processing, all such requests should be made to that entity directly. We will honor and support any instructions they provide us with respect to your personal information.

Compliance

In compliance with applicable United States federal and state laws, our privacy, and security program has been built to protect your personal information, including training and awareness, monitoring and verification, and response and enforcement. We also keep records of how we process your personal information and conduct regular analyses of our privacy and security practices.

LEGAL RIGHTS AVAILABLE TO CALIFORNIA RESIDENTS TO HELP MANAGE YOUR PRIVACY

California residents have specific rights regarding their personal information. This section describes those rights and how to exercise them.

Right to Know About Personal Information Collected, Disclosed, or Sold:

You have the right to request, subject to verification of your identity, that we disclose to you what personal information we have collected, used, disclosed, or sold over the past 12 months. We have provided information about the categories of personal information we have collected, the sources from which we collected it, the purposes for which it was collected, and the third parties with whom we may share it with above.

Right to Request Deletion of Personal Information:

You have the right to request, subject to our verification of your identity, that we delete the personal information that we have collected or maintain about you, subject to certain exceptions.

Right to Non-Discrimination:

You have the right not to receive discriminatory treatment from us for the exercise of your rights described in this section. We will not discriminate against you (for example, by denying you services or charging you a different rate) for exercising any of your rights.

Right to Opt-Out:

You have the right to opt-out of the sharing of your personal information with third parties for their own business purposes in the following ways:
• By completing the form at privacyproficient.com/contact/
• By changing your preferences in your account settings.
• By opting-out of the collecting of non-essential cookies through your browser settings.

How to Exercise Your Rights to Access and Deletion:

To exercise your right to access or your right to delete, please submit a request to us in one of the following ways:

1. Complete the form at privacyproficient.com/contact/
2. Email us at info@privacyproficient.com

Changes to this Privacy Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on our Site. If we make any changes to this Privacy Policy that materially affect our practices with regard to your personal information, we will provide you with email or written notice in advance of such change by highlighting the change on our Site or on our Service and obtain your consent to such change.  If you do not consent to such change, we may restrict or terminate your use of our Site or Service.

We will also keep prior versions of this Privacy Policy in an archive for your review here:

Contact

If you have any questions, complaints, or comments about this Privacy Policy, or seek to exercise your rights under applicable personal data protection law, please contact us.  We will use reasonable efforts to respond to you as soon as possible.

Send mail to: Privacy Proficient, Inc., Attn: Privacy Proficient, 6010 152nd Ave SE, Bellevue WA  98006

info@PrivacyProficient.com

If we fail to respond to your complaint within a reasonable period of receiving it in writing, or if you are dissatisfied with the response that you receive from us, you may, subject to the laws applicable to you, lodge a complaint with the data protection authorities in your home jurisdiction.

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